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Caring for Glassware

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Maintaining the Sparkle of Your Drinkware

Handling and Loading
Mechanical Shock: When glassware comes in sudden contact with any hard surface or object, whether it's another glass, the countertop, or a beer tap, small abrasions are created which weaken the surface and increase the chance of breakage and chipping.

  • Never pick up glasses in bouquets
  • Never stack glasses. Avoid glass to glass contact in all instances
  • Never scoop ice with a glass. Use a plastic scoop
  • Separate glassware, silverware and china in bus tray
  • Do not use glassware for storage of silverware
  • Utilize the correct rack system for tumblers and stems
  • A divided rack is always recommended

Thermal Shock: The result of a rapid temperature change in the glassware, which can create stress and/or cracking.

  • Never pour hot liquid into a cold glass, or cold liquid into a hot glass, such as one just out of the dishwasher
  • Keep an adequate backup supply of glasses. A recently washed glass should be allowed to reach room temperature before being placed back in service

Washing
Thanks to its smooth, non-porous surface, glass is extremely hygienic and can be cleaned easily and quickly.

Excellent results can be achieved if the right type and dosage of detergent is used at a maximum temperature of 180o F, both when washing and rinsing.

We recommend having the dealer adjust the dishwasher to the respective degree of water hardness in your area. The amount of dishwasher detergent to be used should also be adjusted in accordance with the degree of water hardness.

If the water hardness in your area is more than six degrees, you should consider installing a softener.

White spots appearing on glasses could be calcium deposits caused by using an incorrect amount of dishwasher detergent. These spots can be removed easily by adding powdered citric acid or salmiac. You may also be able to remove spots by selecting the standard cycle to re-rinse the glasses.

Polishing Your Crystal
Use your thumb, index finger and middle finger to hold the bowl of the glass inside one corner of the polishing cloth.

Then take the opposite corner of the cloth and push it part way into the bowl. Hold the glass inside the cloth with the other fingers outside the bowl. Gently turning the glass in both hands will polish it to a high sheen without any risk of damage.

Special Notes for Lead Crystal
Before using lead crystal serveware or drinkware products for the first time you should follow the following steps...

  • Fill with a room temperature solution of 50% vinegar or citric acid (i.e. lemon juice) and 50% water
  • Let stand for 24 hours
  • Empty and rinse with warm water

This procedure will remove any residue from production, shipping or storage and properly prepare crystal for using with food.

Washing
Simply wash by hand with mild soap, rinse with hot water, let air dry on rack. For extra sparkle, add a little ammonia to rinse water.

Resources > Caring for Drinkware